Problem: PC dropping from Wi-Fi

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    larbakium
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    #161940

    Hello all,

    would like your opinion on how to troubleshoot a laptop dropping off the network.

    User scenario: User using a windows 7 pro OS on a Dell laptop and connected via wifi to wireless network. When successfully connected, user uses Cisco VPN to connect to another network.
    After some time of use the laptop will break connection.

    Investigation:
    I attempted to understand where the problem was by looking at some logs on the pc. I think the VPN client disconnected because the host connection via wifi was terminated. But I am not able to see why it was terminated… not sure what to look for..

    Can you help with guidance on how to best approach this issue?

    Thanks

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