Printing issues – Citrix PPS 4.0

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    Hi Guys,

    I need to understand something and I’d like your help, please.

    We have an application ( Spira v4.8 ) running into our Citrix PS 4.0 environment on Windows 2003.
    When printing using ‘Autodetect Printers’ policy we have no problems but when printing using different policies that only maps certain printers to Citrix session the session hangs and printing doesn’t work. You get to the point where you can choose a printer, click print, you get a small window saying ‘printing’ and the session hangs and nothing comes out.
    My environment:
    -Win 2003 Standard
    -PS 4.0
    -Print server on Win 2003 standard
    -TS profiles

    No printing problems at all or with other applications running in Citrix. Talked to Spira tech guys and they blame it on my Citrix or network.

    Any idees will be greatly appreciate it!

    Thank you,

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