POP/SMTP Not getting outside mail to my exchange 2003 account?

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    blacacidevil
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    #130415

    How do I set up an email on Exchange 2003 to receive emails from outside the company network. There is no IT person with the company so i have to figure this out. There are two examples that I can give so that you can understand what I am talking about…

    1. Created a new user in exchange 2003, I set up that persons computer with Outlook 2007. That person is able to receive messages from within the company, but cannot receive outside emails from other companies, or regular internet emails (Yahoo etc.) Did I skip a step?

    2. On an existing account on the same Exchange 2003 server, I changed the last name of an employee to her NEW married name. Everything switched fine except for the email issue where before i switched her last name she WAS receiving outside emails and now she only receives emails from only in house.

    What am I doing wrong? What am I NOT doing?

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