Password Admin lost

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    We have a customer with a Elo XP pc.
    They have lost the password off the local admin account.
    The user account is restricted and has no rights at all.
    The Elo pc doesnt have a cd-rom/dvd player en when i try to to run password recover tools from an external cddvd they dont run.
    I also tried from a USB stick but then i get bleu screens.
    I tried to run programs from the pc but have no rights to do so.

    Next week i have to install a new virus program but off course have no rights.
    Does anyone have a suggestion besides a new installation

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