Outlook 2007: Personal Contacts – Distribution Lists

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    Pete Witt


    I’m trying to create a Distribution List that is stored in my Contacts
    (Outlook Address Book), which contains members of the Global Address List
    (Exchange 2003 GAL). The DL members may be individuals or other DLs.

    All steps complete without issue: create the DL; add the members; save the
    On creating a message, the DL can be selected and its properties show the correct membership list, with correct email addresses.

    The problem arises when I attempt to actually use such DLs:

    Clicking ‘+’ to expand the list shows it to be empty: the list is simply a
    sequence of spaces (1 per entry) separated by ;.

    Temporary workaround:
    Select individual members of the GAL and ‘Add to Contacts’ – Personal DLs created
    from Contacts are fine.
    This method does not work with GAL DLs, however: the DL can be added to Contacts and thereafter its Properties are OK but, again, it expands to nothing.

    I didn’t have this problem with Outlook 2003. Also, DLs created in Outlook 2003 (which worked fine) exhibit the problem described above in Outlook 2007.

    Any help would be appreciated!


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