outlook 2007 and Personal folders

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    Alison Bell


    We are beginning to upgrade 200 users from Offfice XP to Office 2007.

    Some are experiencing problems moving Email into PST folders which were created before the upgrade.

    They are able to access Email in the pre upgrade PST folder(s), they can move Email around within the folders and back to their in box but they can’t move anything new to the PST folders.

    The error message they get is

    Cannot move the item. You don’t have appropriate permission to perform this operation

    Other users are not experiencing the same problems.

    Has anyone any ideas what might be causing this / has anyone else experienced this?

    Thanks for your help


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