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outbound mail hangs on exchange 2003

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    we have exchange enterprise edt 2003 sp2 on a windows 2003 sp2 server.
    we have appx 110 users and 60 bes users.

    on the desktop we have outlook 2007 sp2 using cached mode.

    we use backup exec 10d to backup exchange and use Doubletake to rep the in stores to a DR server.

    i have quite a few users who send emails and their email sit in their outbox.
    these email will sit there for about 10 to 15 min before they are sent.

    outlook is set to check for send receive every 2 min.. i dont see an issue with my mail que or the smtp services.

    please help as this is a frustrating issue for me and my staff.

    Any advice would be appreciated

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