Standard_ITMemberNov 08, 2013 at 11:28 am #162665
I am running a large Kodak Digimaster black and white Printer.
Our digital operator is getting a new Windows 7 machine, but I cannot seem to get the new machine to properly send to the Digimaster Printer.
There are currently 3 computers that flawlessly send to the Digimaster printer, 2 MACS and a Windows XP machine. That being said i have also run into the same errors on a seperate windows XP machine, so i do not believe that windows 7 is causing the problem.
My issues are when I set up the printer, It seems to add correctly, but in the 2 methods I have tried, it has separate issues.
Add a Printer
Add a Local Printer
Create a new Port
Standard TCP-IP Port – where I enter the IP of my printer – 192.x.x.17
This is where it says “Additional Port information Required”
Standard – Generic Network Card(in a dropdown menu)
Custom – Settings(this is a button to click)
Here are my 2 separate methods I have tried that have failed!
[FONT="]1) [/FONT]I proceeded with the stardard network card option
[FONT="] i. [/FONT]This option automatically sets it up for RAW Protocol and Port #9100
[FONT="]b. [/FONT]This brings me to Install the Printer Driver
[FONT="]c. [/FONT]I click have disk and navigate to my driver and select and click next.
[FONT="]d. [/FONT]Follow steps to finish
[FONT="]e. [/FONT]Do not share this printer
[FONT="]f. [/FONT]Set as default
This is where it seems to have installed correctly, but doesn’t function correctly.
If I send a test print – It errors out – Through the troubleshooter through windows, it comes up with an error “ printer cannot be contacted over the network”
I am able to ping the printer. I have reinstalled multiple times, used different drivers. I am stuck here. This is where I tried method 2.
[FONT="]2) [/FONT]I proceeded with the Custom settings at the “Additional port information required” screen.
[FONT="]a. [/FONT]This is where I had the option to change to LPR Protocol.
[FONT="]b. [/FONT]This required me to enter a Queue name under LPR Settings – which I named DigitalDell.
[FONT="]c. [/FONT]This brings me to Install the Printer Driver
[FONT="]d. [/FONT]I click have disk and navigate to my driver and select and click next.
[FONT="]e. [/FONT]Follow steps to finish
[FONT="]f. [/FONT]Do not share this printer
[FONT="]g. [/FONT]Set as default
This is where it seems to have installed correctly again! But doesn’t function correctly again!
If I send a test print – It seems to send correctly this time.
Spools in the queue – and then disappears as if it sent correctly.
However it doesn’t show up on the printer, nor does it print.
Any and all help would be greatly appreciated!
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