Mxlogic disposition info

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    noRulez43
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    #164787

    We have a user that sent an email with multiple attachments to a personal GMail account. This GMail user is saying that they do not have the email and that they have searched through all of their folders. When I look at the tracking information available through our spam filters, it appears that it left there OK and should have been received. Do you guys see anything in this info that says anything otherwise? I believe it is in their account somewhere and they just can’t find it. We subsequently zipped all of the attachments up and sent it again and he says he did get that email. I just want to make sure there is nothing else I can do on my end to prevent this in the future as he swears the problem is on our end.

    From:[email protected]
    To:[email protected]
    Subject:FW: candidates information
    Size:6 MB
    Message ID:8d93db45.0.57173.00-355.160642.p02c11o143.mxlogic.net
    Tracking ID:8d93db45.0.57173.00-355.160642.p02c11o143.mxlogic.net
    Sender IP:XX.XX.XXX.XX
    Direction:Outbound
    Spam Score:0.5000000000
    Timestamp Event
    2015-01-19 10:07:36 MST Recipient Disposition: [250 Backend; Mode: normal; Queued: no; Frontend TLS: yes]
    2015-01-19 10:07:36 MST Message Disposition: [250 Backend Replied [8d93db45.0.57173.00-355.160642.p02c11o143.mxlogic.net]: 2.0.0 OK 1421687297 uf2si443510igc.37 – gsmtp (Mode: queuesafe); Backend TLS: yes; Backend IP: 74.125.70.26; Policy Set: Default Outbound]

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