Message Delivered, But NDR Generated

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    Robert R.
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    #157034

    environment:
    single Exchange 2003 mailbox server running on Windows 2003
    Single Exchange 2003 OWA server running on Windows 2003
    Sendmail running on RHEL for network edge servers

    This morning, one of our vice presidents sent out an e-mail to the all-staff distribution list, and received the following.

    The following recipient(s) cannot be reached:
    Robert R. on 12/2/2011 8:59 AM
    The message was undeliverable because the recipient specified has changed address permanently and forwarding was not applicable

    However, I did receive the message.

    There is no corresponding Non-Delivery Report or any other error in the Application and System event viewers for that time.

    Why would the sender receive an NDR when I received the message?

    According to Exchange message tracking, I was included twice:

    [email protected] and
    [email protected]

    We have both domain names, and e-mails to [email protected] is sent to [email protected]

    Like many users, my default SMTP address for my Active Directory object is [email protected]

    Exchange message tracking does show

    SMTP: Non-Delivered Report (NDR) Generated

    but no further details.

    And in all the entries for

    SMTP Store Driver: Message Delivered Locally to Store to [user]”

    I do not see myself listed, but given the large number of recipients, it’s easy to miss. Is there a way to export these message histories to text, so I can search the Message Tracking Events?

    UPDATE: OK, I did find

    SMTP Store Driver: Message Delivered Locally to Store to [email protected]

    in the Exchange message tracking history.

    Also, the universal list that this e-mail was sent to has 13 distribution groups as members, and I am a member of 3 of those groups.

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