Message Delivered and NDR Generated

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    Robert R.
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    #153438

    server: Exchange 2003 running on Windows 2003

    user 1: Julie , internal user, with mailbox on my Exchange server

    user 2: Mindy , an external user at some other company

    Mindy sends Julie an e-mail message, and gets the following:

    On 2/2/11 9:14 AM, “[email protected][julie’s company] wrote:

    >This is an automatically generated Delivery Status Notification.
    >
    >Delivery to the following recipients failed.
    >
    > [email protected][julie’s company]
    >

    According to Mindy, there is no server name or error number given in the message. Attached to the message is some gibberish:

    ZWNlaXZlZC1Gcm9tLU1UQTogZG5zO214MS5jdXN5cy5lZHUNQXJyaXZhbC1EYXRlOiBXZWQsIDIgRmViIDIwMTEgMDg6MMmszcmllbCBTaGFycGUNDQLmFkLmN1c3lzLmVkdQ1SmsLVJlY2lwaWVudDogcmZjODIyO2p1bGllLnNoYXJwZUBjdXN5cy5lZHUNQWN0aW9uOiBmYWlsZTQ6MDMgLTA3MDANDUZpbUmVwb3J0aW5nLU1UQTogZG5zO2V4WQNU3RhdHVzOiA1LjIuMQYLURpc3BsYXktTmFtZTogSnVsaWUgR2Fi==

    Exchange message tracking shows that

    SMTP: Message Delivered Locally to [email protected][julie’s co.]
    SMTP: Non-Delivered Report (NDR) Generated

    There is no corresponding NDR in Event Viewer. Other NDRs are event ID 3017 in the Windows Application log.

    There is nothing in the spam filter (Anti-Gen on Exchange) that corresponds to this message.

    Julie says that the message is not in her Inbox, Junk mail folder, etc.

    Other users from Mindy’s company are able to send e-mails to Julie. Mindy is able to send e-mails to other persons within our organization, including myself, just not to Julie.

    This has been happening for about two weeks now.

    What would cause an incoming message to generate a log saying that it was delivered and to generate an NDR?

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