memory and cpu

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    Hi ,
    I have 2 TS with windows 2003 standart in DELL 1850 2×3.G xeon and 4G ram.
    On each machine I got about 15-20 users.
    they have a performance issue and I restricted them from running powerpoint and flash based sites but they need it to there works ( some of them ).
    meanwhile I used GP to alow some users to use FLASH and PP.

    I need help to control and manage the memory and cpu for each user and process.

    can u help me.
    I try now some utills that should control it. can u recommend me about good programs or another built-in solutions.

    thx ahead

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