Smalltime06MemberOct 20, 2012 at 4:39 pm #160137
Hello I will try to be short with all I can think of…
I am a surveillance supervisor / tech at a casino in the Midwest. We had a digital system upgrade (Synectics) a little while back and we have a KVM for the vessel equipment room and one for the land equipment room.
One of the KVM’s was restarted and when it rebooted it is asking for a username and password. No one, when asked, say they set the password (Our techs to the people that installed it) and I have called IBM and short of taking it out and sending it to them, no help.
I get a different message when i put in Admin. All other usernames says username does not exist. With Admin it says the password is incorrect so I assume Admin is the username. I have tried every thing I can think of for months for the password. 00000000, Admin,
.. no need to list them all but I have tried a lot.
I opened it up to see if I could reset to factory (UN:Admin PW:
) from what I could find. Was hoping to remove battery or some jumper to reset but no battery or jumper was found… No reset button on the back or anything else that I can see.
I powered down and restarted the console switch and tried to F8 or something to get it to a place I can do something and it goes straight to a black screen with “FREE” in the top right. When I press print screen to bring up the list of what is attached to the KVM it asks for the password.
Is there any way I can reset this to a factory default password since it seems someone has had to have changed it?
Thank you very much for looking and helping.. if it is even possible.
You must be logged in to reply to this topic.