Help Needed – probably very simple

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    IT Help needed. The Hard drive recently went on my Laptop. I took the old (Seagate) one out, googled the number of it and purchased another one from an online shop (they did seem a little dodgy as it came in a box for a different product). They do look similar although the new one looks a little thinner. I tried fitting it and it is very loose in the laptop and the laptop doesn’t recognise it. Does anybody have any suggestions? Have I ordered the wrong hard drive? Has the company sent me the wrong one? How do I check these things without taking it to a shop and being ripped of? Any help please

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