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  • Margie42
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    #166508

    I received this computer about two years ago and at first used it a few times and then stopped, and now I don’t remember the admin password. And the thing is that anything I want to do, like update an app, etc, the pop up appears for me to put in the password. I have tried to download several apps that state they can help with the retrieving of the password, but after downloading, I get the same pop up wanting the password. I do not have flash player and it will not let me install it. What can I do. I am so frustrated.

    OS Name Microsoft Windows 7 Professional N
    Version 6.1.7601 Service Pack 1 Build 7601
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name STUDENT-PC
    System Manufacturer Hewlett-Packard
    System Model HP Compaq dc7900 Convertible Minitower
    System Type X86-based PC
    Processor Intel(R) Core(TM)2 Duo CPU E8400 @ 3.00GHz, 3000 Mhz, 2 Core(s), 2 Logical Processor(s)
    BIOS Version/Date Hewlett-Packard 786G1 v01.16, 3/5/2009
    SMBIOS Version 2.5
    Windows Directory C:Windows
    System Directory C:Windowssystem32
    Boot Device DeviceHarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = “6.1.7601.17514”
    User Name Student-PCInternet
    Time Zone Eastern Daylight Time
    Installed Physical Memory (RAM) 1.50 GB
    Total Physical Memory 1.45 GB
    Available Physical Memory 470 MB
    Total Virtual Memory 2.89 GB
    Available Virtual Memory 1.57 GB
    Page File Space 1.45 GB
    Page File C:pagefile.sys

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