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Failed to backup Win2k3x64 VM using Symantec Backup Exec 12.5 + VCB v1.5 framework

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    albertwt
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    #143019

    Hi All,

    How does one perform the multiple ESXi 4.0 VM backup using the VCB framework v1.5 + VCenter Server 4.0 and Symantec BE 12.5 in one server ?
    I’m having problem in backing up Windows Server 2003 x64 VM without any iSCSI SAN mapped on it,

    Completed status: Failed
    Final error: 0xe000954c – An error occurred while running the VMware ‘vcbMounter’ command to back up a virtual machine. See the job log for details.
    Final error category: Resource Errors

    For additional information regarding this error refer to link V-79-57344-38220

    Backup- VMVCB::\vCenterVCGuestVm(DC)domain.com(DC)vmORSASTON
    V-79-57344-38220 – Backup of the virtual machine ‘ASTON’ failed. VMware VCB framework reported the following error

    Backup- VMVCB::\vCenterVCGuestVm(DC)domain.com(DC)vmORSWin2003x64_RSA01
    V-79-57344-38220 – Backup of the virtual machine ‘Win2003x64_RSA01’ failed. VMware VCB framework reported the following error
    Error: Other error encountered: Snapshot creation failed: Could not quiesce file system.

    Backup- VMVCB::\vCenterVCGuestVm(DC)domain.com(DC)vmORSWin2003x64_RSD01
    V-79-57344-38220 – Backup of the virtual machine ‘Win2003x64_RSD01’ failed. VMware VCB framework reported the following error
    Error: Other error encountered: Snapshot creation failed: Could not quiesce file system.

    Backup- VMVCB::\vCenterVCGuestVm(DC)domain.com(DC)vmORSWin2003x64_RST01
    V-79-57344-38220 – Backup of the virtual machine ‘Win2003x64_RST01’ failed. VMware VCB framework reported the following error
    Error: Other error encountered: Snapshot creation failed: Could not quiesce file system.[/CODE]

    and then I come up with the following URL to diagnose the problem:

    I’ve found article in : [url]http://seer.entsupport.symantec.com/docs/321740.htm[/url], they said “do not install the Filesystem Sync Driver and Volume Shadow Copy Services Support. and Backups now also should be executed without the option to use Advanced Open File Option (AOFO).”

    [url]http://www.vmware.com/support/vsphere4/doc/vsp_vcb_15_u1_rel_notes.html[/url] –> even in the release notes the workaround is to not use VSS under the section “VCB Fails to Create Snapshot”

    [url]http://kb.vmware.com/selfservice/microsites/search.do?cmd=displayKC&externalId=1009073[/url]

    If I remove the VSS support how can we backup the Windows Serve 2003 x64 VM with SQL Server 2005 and Java Application server ?

    [url]http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1010045[/url]

    i even add the maximum timeout log parameter: [CODE]fsr.maxSwitchoverSeconds = “200”[/CODE]

    error log:
    [CODE]Create virtual machine snapshot Win2003x64_Win2003x64_RSA01 Operation timed out.[/CODE]

    Any idea in backing up these VM please ?

    Thanks.[CODE]Completed status: Failed
    Final error: 0xe000954c – An error occurred while running the VMware ‘vcbMounter’ command to back up a virtual machine. See the job log for details.
    Final error category: Resource Errors

    For additional information regarding this error refer to link V-79-57344-38220

    Backup- VMVCB::\vCenterVCGuestVm(DC)domain.com(DC)vmORSASTON
    V-79-57344-38220 – Backup of the virtual machine ‘ASTON’ failed. VMware VCB framework reported the following error

    Backup- VMVCB::\vCenterVCGuestVm(DC)domain.com(DC)vmORSWin2003x64_RSA01
    V-79-57344-38220 – Backup of the virtual machine ‘Win2003x64_RSA01’ failed. VMware VCB framework reported the following error
    Error: Other error encountered: Snapshot creation failed: Could not quiesce file system.

    Backup- VMVCB::\vCenterVCGuestVm(DC)domain.com(DC)vmORSWin2003x64_RSD01
    V-79-57344-38220 – Backup of the virtual machine ‘Win2003x64_RSD01’ failed. VMware VCB framework reported the following error
    Error: Other error encountered: Snapshot creation failed: Could not quiesce file system.

    Backup- VMVCB::\vCenterVCGuestVm(DC)domain.com(DC)vmORSWin2003x64_RST01
    V-79-57344-38220 – Backup of the virtual machine ‘Win2003x64_RST01’ failed. VMware VCB framework reported the following error
    Error: Other error encountered: Snapshot creation failed: Could not quiesce file system.[/CODE]

    and then I come up with the following URL to diagnose the problem:

    I’ve found article in : http://seer.entsupport.symantec.com/docs/321740.htm, they said “do not install the Filesystem Sync Driver and Volume Shadow Copy Services Support. and Backups now also should be executed without the option to use Advanced Open File Option (AOFO).”

    http://www.vmware.com/support/vsphere4/doc/vsp_vcb_15_u1_rel_notes.html –> even in the release notes the workaround is to not use VSS under the section “VCB Fails to Create Snapshot”

    http://kb.vmware.com/selfservice/microsites/search.do?cmd=displayKC&externalId=1009073

    If I remove the VSS support how can we backup the Windows Serve 2003 x64 VM with SQL Server 2005 and Java Application server ?

    http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1010045

    i even add the maximum timeout log parameter: fsr.maxSwitchoverSeconds = “200”[/CODE]

    error log:
    [CODE]Create virtual machine snapshot Win2003x64_Win2003x64_RSA01 Operation timed out.[/CODE]

    Any idea in backing up these VM please ?

    Thanks.[CODE]fsr.maxSwitchoverSeconds = “200”[/CODE]

    error log:
    Create virtual machine snapshot Win2003x64_Win2003x64_RSA01 Operation timed out.[/CODE]

    Any idea in backing up these VM please ?

    Thanks.[CODE]Create virtual machine snapshot Win2003x64_Win2003x64_RSA01 Operation timed out.[/CODE]

    Any idea in backing up these VM please ?

    Thanks.

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