Exchange Losing active sync

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    We are running Exchange 2003 server. We have started to get these errors, when this happens we lose web mail? Did notice that in system logs I get warning ID 1013 Aprocess serving application pool exchnageappliocationpool exceeded time limits during shut down The porcess id was 6388.

    Event Type: Warning
    Event Source: Server ActiveSync
    Event Category: None
    Event ID: 3007
    Date: 07/09/2011
    Time: 14:46:58
    Computer: exchange
    Exchange mailbox Server response timeout: Server: [dc,exchange.local] User:
    Exchange ActiveSync Server
    failed to communicate with the Exchange mailbox server in a timely manner.
    Verify that the Exchange mailbox Server is working correctly
    and is not overloaded.

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