Hi Team, any assistance would be appreciated with my issue:-
I have approx 8 Transport rules set against 1 mailbox but only the 1st transport rule i have created will operate.
What the users want:- They want rules on a group mailbox created to send any emails with a specific word within the body of the message, to be redirected to a specific user.
EG. if the body of the email contains the word Bob Marley, they want the email sent to [email protected].
But there are 8 users who require to have this rule created for. Currently i have created 8 individual rules against the 1 email address but only the 1st transport rule actually works.
I can see that i can change the priorities but i need all incoming emails to this mailbox actually redirecting to the appropriate individual (according to the name in the body of the message)
Apply rule to messages
Sent to ‘[email protected]‘
and when the Subject field or message body contains ‘Sam’
Redirect the message to ‘firstname.lastname@example.org‘
I cant see anything stating that i cant have multiple rules running for 1 mailbox but i cant really find anything stating that you can either
If you could please advise if this is possible or something i need to change?