Exchange 2003 to AOL.com

Home Forums Messaging Software Exchange 2000 / 2003 Exchange 2003 to AOL.com

Viewing 1 post (of 1 total)
  • Author
    Posts
  • Avatar
    fyrfytr182
    Member
    #104444

    Hello to everyone!

    I am trying to send e-mail to any aol.com address using Exchange 2003 SP1, and it just sits in the queue because AOL is rejecting it. I have narrowed down the problem down to a possible PTR record issue (their spam software requires it), because my domain is not what is listed in the PTR. I use qwest.net as an ISP, and a reverse DNS lookup on my IP gives a “xxxxxx.hlrn.qwest.net” answer, not my domain.

    — My IP does have a PTR record, but does that record have to match my domain name to not be rejected by AOL’s servers?

    — If so, what do I need to change or whom do I have to talk to get the PTR record changed to reflect my domain name?

    I was using a my previous ISP’s SMTP server as a smart host and I was able to set up an SMTP connector to route aol.com mail through the smart host, but my current ISP only uses web-based e-mail, and does not give me an SMTP server to relay through. Any thoughts?

    Thanks so much in advance!

Viewing 1 post (of 1 total)

You must be logged in to reply to this topic.