Exchange 2000 M Drive different than Outlook Folder

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    randy_randy
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    #127945

    I have found that the M drive is a good place to do a global search of users mailboxes (e.g. Items over 10 mb in size). Then I could see who was hoarding large emails, usually in Deleted Items or mutliple copies in Sent Items. This normally works fine. I do the file management/deletion within Outlook itself, not from Windows Explorer.

    I have found a few situations where the files found on the M drive do not exist in the users folders. e.g. One user shows they have a dozen emails of 10 – 20 mb each in their deleted and sent items folders, but when I go to their mailbox, those folders are empty (and no view filter exists).

    A) Why do they show differently?

    B) Is it OK to delete these orphans using Windows Explorer on the M drive?

    Thanks
    -Randy-

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