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EXCH2013 and shared inboxes

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    New Win Serv 2012 St Ed, installed new Exch 2013 Ent Ed CU2.

    when sharing an inbox in the users Outlook profile they can send or reply as the share inbox, but mail goes into the users sent item or deleted items and not into the shared inbox.

    Example: Customer Support – shared inbox, all proper access

    User#1, replies to an email in the CS inbox but mail goes into User#1 sent items.

    how can I change that.

    both inboxes are in User#1 outlook 2013 profile.

    hope that clears it up.

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