EXCH2013 and shared inboxes Share on Facebook Post on reddit Tweet on Twitter Share on LinkedIn Home › Forums › Messaging Software › Exchange 2007 / 2010 / 2013 › EXCH2013 and shared inboxes This topic has 9 replies, 2 voices, and was last updated 6 years, 9 months ago by bigalusn. Viewing 1 post (of 1 total) Author Posts bigalusnParticipant Oct 22, 2013 at 11:35 am #162557 New Win Serv 2012 St Ed, installed new Exch 2013 Ent Ed CU2. when sharing an inbox in the users Outlook profile they can send or reply as the share inbox, but mail goes into the users sent item or deleted items and not into the shared inbox. Example: Customer Support – shared inbox, all proper access User#1, replies to an email in the CS inbox but mail goes into User#1 sent items. how can I change that. both inboxes are in User#1 outlook 2013 profile. hope that clears it up. Author Posts Viewing 1 post (of 1 total) You must be logged in to reply to this topic.