Error returned while creating the volume shadow copy:ffffffff

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    We are getting the following error in our backup logs for off-site servers:

    Backup Status
    Operation: Backup
    Active backup destination: 4mm DDS
    Media name: “”Pembroke BK 24/11/2005 AT 22:12″”

    Volume shadow copy creation: Attempt 1.
    Timeout before function completed

    Error returned while creating the volume shadow copy:0xffffffff.

    Error returned while creating the volume shadow copy:ffffffff
    Aborting Backup.


    The operation did not successfully complete.


    The error has only started to happen recently. Some servers run OK, others always fail the first backup but run the second time and one just will not run backup at all. They all fail with the above message.

    We are in the middle of a project to migrate users from NT4 domains and Exchange 5.5 to AD and Exchange 2003.

    The only thing I have found which relates to this problem invloves re-registring some dlls, and when we called Microsoft Support their first suggestion was the same thing:

    net stop vss
    regsvr32 /s ole32.dll
    regsvr32 /s vss_ps.dll
    Vssvc /Register
    regsvr32 /s /i swprv.dll
    regsvr32 /s /i eventcls.dll
    regsvr32 /s es.dll
    regsvr32 /s stdprov.dll
    regsvr32 /s vssui.dll
    regsvr32 /s msxml.dll
    regsvr32 /s msxml3.dll
    regsvr32 /s msxml4.dll

    At the moment we are perplexed and not sure what to try next, any help will be greatly appreciated.

    Our details are as follows:

    Servers are typically:
    Compaq ML370 G4 with dual 3.2ghz
    2GB RAM
    2 x 36GB SCSI HD
    Disk 0 is configured: C 10GB (system&boot) M 20gb (exch store) P 4GB (profiles) and 800MB unallocated
    Disk 1 is configured: L 4GB (exch logs) F 20GB (files) and 10GB unallocated
    HP StorageWorks DAT72 internal SCSI
    Server built using HP SmartStart

    Standard software installed:
    Windows 2003 Enterprise Server with SP1
    Exchange 2003 with SP1
    .net 1.1
    HP Compaq insight agent
    Powerchute Plus 5.2
    PC Anywhere 11.5
    McAfee Virus 8.0i Enterprise
    McAfee Rogue System Sensor
    McAfee GroupShield 6.0.2
    Java JRE 1.4.2

    AD Tree is Windows 2000 native

    NTBackup is scheduled to back up all volumes, system state and exchange storage group

    EDIT: Server is ML370 (not 340)

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