email Problems

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    skye
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    #128495

    Hello all,

    I am having a problems with our emails. We have an exchange server, everyone was able to received emails normally until Monday. The users can send emails but they cannot received them. I also noticed that our website was down, so I called our host and they said the name server we had will not work so they changed it to their name server and that is why our emails were not working as well. Well 48 hours the website was up but we were still receiving emails, so I called them again and they said that that they do not forward to exchange. So, I asked them redirect our ns back to what it was.
    Well in the meantime nobody has received an email in a week and now we have to wait another 48 to 72 hours. Is there a way that our users can get emails, is there any setting on the exchange server that I can adjust? (i am a newbie on Exchange)
    This is the response that is sent back from the email.

    Technical details of permanent failure:
    TEMP_FAILURE: Could not initiate SMTP conversation with any hosts:
    [mail.domainname.org. (5): Connection refused]

    Thank you!!

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