email lost in SBS 2003 server

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    keithh
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    #130208

    My client has a Windows 2003 SBS.
    He created a new user (user2 for the purpose of the question) unfortunatly using the same email alias as user1.

    User1 didn’t notice she hadn’t recived external emails for some 5 days.

    Testing the delivery mechanism revealed that mail for her was
    been downloaded by the pop3 connector. It also appears in the incoming and pickup folders. It leaves the pickup folder but doesn’t appear in any user mailbox (either user or the administrator.) There is nothing in any of the other folders including bad mail or failed mail etc.

    Once the duplicate alias was removed mail started working however she has lost 5 days worth.
    Does anybody know where this mail may have gone or has it just “vanished” in the words of a Microsoft managed SBSC forum.

    Any advice very gratefully recieved.

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