doncument in printqueue deleted without printing

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    Geert
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    #109960

    Hello everyone,

    I have a little problem with printing a document with ArcServe backup.

    I get the following error in the eventlog:

    Source: Print
    Event ID: 13

    Document xx, xx owned by xx was deleted on xx

    For more information, ….

    This errors happens when the backup is complete and sends out an alert to be printed. When I print manually, everything works just fine.

    Has anyone encountered the same error 13?

    Thx.

    Regards,

    Geert

    ps:
    Windows 2003 adv srv with all MS updates
    Active Domain (it’s the only server in the domain)
    No internet access on server
    Special users created for backup and printing
    ARCserve r11.1 last build
    The server is a file, print and backup server

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