DNS Server Doesn’t Return PTR

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    sb1370
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    #164250

    We have a DNS server on a windows server 2012 R2.
    The problem is it doesn’t return PTR, When I do a PTR test at intodns.com or other similar websites they give me this message:
    ERROR: No reverse DNS (PTR) entries.
    We’ve configured PTR for the domain name in DNS server.
    ping -a command return domain address if I’m connected to internal network.
    May you help me, This problem is really annoying since our user can’t send email to public mail servers.

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