delegate Helpdesk team to create email account

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    znme
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    #110770

    Hi All,

    I want to allow Helpdesk team to create new user with email account.

    I use “Delegate Control” wizard and selected “create, delete and manage user accounts” – this does not work cos the new user does not have a mailbox.

    – What is the correct delegation attributes or permissions that I should select?

    – I think I need to set security permission at the exchange server to allow Helpdesk team permission to view and add user account to a mailbox. Is this correct? If so, what are the settings?

    Thank you.

    znme

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