Delay receiving email

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    I keep getting reports from users that there is a significant delay in receiving email from certain senders. This is an intermittent problem and has been difficult to troubleshoot. My Exchange 2003 server seems to be operating normally as when I track these delayed messages they are being delivered to the user’s mailbox as soon as they hit the server. Could this be a firewall or ISP issue? Any help is greatly appreciated.

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