Hi, I am new here to this forum. It looks like a great resource! Thanks in advance!
My WinXP Home Toshiba laptop went crazy last night after I installed a Sony DVD-RW external drive and installed the “Nero” software with it. When I rebooted after the installation, it would not let me log in to XP, it kept saying to try Safe mode or Last Known Configuration… unfortunately none of them worked.
I have now done the following:
1) purchased a new hard drive for the laptop.
2) imaged the new HDD via Toshiba Restore DVD
3) and put the old HDD in a shell with USB attachment
4) tried to view and access my old files
My problem is that now I can access all the user accounts, except for my account…because I had the Administrator account… and I keep getting the error message, “not accessible, access is denied”.
Any good method for getting around this so I can retrieve my data from the last 2 years that is stored in that Admin account?
I will sincerely appreciate your assistance.