cisco pix vpn connection problem

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    bluecat
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    #112598

    hi,
    i have a problem with cisco pix firewall version 6.3
    we have a cisco pix firewall version 6.3 at our center office and users in two other locations make connection to this pix. This is a vpn over ipsec connection.they use cisco vpn client 4.0.3 (C) After connecting to pix they log in to the windows 2000 server by remote desktop and use a accounting program.

    one of the users work in a customer’s office once a day. From this location she connects to pix with her laptop and get ip from pix but after that she can’t connect to the server with remotoe desktop. she can’t ping to server. after about 15 minutes the connection is lost.
    this laptop can connect from other locations there is no problem.

    the it manager of this location says “laptop can get ip so we cant make any changes to our system.
    so can we do something on pix to?

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