so, i have this user – wxp sp3, outlook 2k7 – who was unable to open or save an attachment. i’ve been through this before: it involves cleaning out the olk folder. but, i could not see the folder in explorer until i logged in as the local admin, even though the user is an admin on the box. (i could get there from the command prompt, however).
for those of you who might be unfamiliar, the path is:
c:documents and settingsusernamelocal settingstemporary internet files olkxx
this is the temporary directory for outlook.
so, if the user is an admin, and the folder is in his profile, wtf? why can’t he see it?