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BlackBerry Z10 Activation Woes

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    ITHR
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    #162285

    Hi,

    I have been installing and activating BlackBerry software and devices for years. But now I am trying to work with the new BES 10 server software and a BlackBerry Z10 device.

    My BES 10 server software is on a Windows 2008 server, and I have, or so it seems, activated a BlackBerry Z10 with it. The server sees the PIN when it activates and the BlackBerry has a workspace. However, there is no icon for email on it anywhere, and the contacts and calendar are empty.

    RIM reckon that BES 10 and the series 10 BBs are easier than ever to set up, but this has been a real problem so far with no documentation anywhere covering this issue. So if someone has any idea as to why this fails to work for me, that would be great.

    Thanks.

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