Authoritative time server not getting external time

[MarkL]

#143629

Hello,

I am being plagued by a problem with my PDC (domain controller).

I followed the instructions from MS on setting up an authoritative time server, step by step, and when I run w32tm /resync i get a message: The computer did not resync because no time data was available.

In checking this message, sites say it’s because there is no external source to get time from. I have set 3 different servers in the registry.

I have turned on logging, see below.

Below is the log from a W32Time server stop and restart and then a w32tm /resync right after the start up.

I haven’t been able to find anything in the registry that i missed from the KB articles.

I also found a reference to a group policy setting that may affect it, and those are set to “not configured”.

Any help would be appreciated.

Mark

149236 20:22:35.2031250s – Service shutdown initiated with exit code: 0.
149236 20:22:35.2343750s – ClockDisciplineThread: hShutDownEvent signaled. Exiting.
149236 20:22:35.2343750s – Exiting ServiceShutdown
149236 20:22:35.2343750s –

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Log File Closed

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149236 20:22:36.2812500s –

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Log File Opened

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149236 20:22:36.2812500s – Entered W32TmServiceMain W2K3SP1
149236 20:22:36.2812500s – CurSpc:15625000ns BaseSpc:15625000ns SyncToCmos:Yes
149236 20:22:36.2812500s – PerfFreq:3579545c/s
149236 20:22:36.2812500s – Time zone OK.
149236 20:22:36.2812500s – ReadConfig: Found provider ‘NtpClient’:
149236 20:22:36.2812500s – ReadConfig: ‘Enabled’=0x00000001
149236 20:22:36.2812500s – ReadConfig: ‘DllName’=’C:WINDOWSsystem32w32time.dll’
149236 20:22:36.2812500s – ReadConfig: ‘InputProvider’=0x00000001
149236 20:22:36.2812500s – ReadConfig: Found provider ‘NtpServer’:
149236 20:22:36.2812500s – ReadConfig: ‘Enabled’=0x00000001
149236 20:22:36.2812500s – ReadConfig: ‘DllName’=’C:WINDOWSsystem32w32time.dll’
149236 20:22:36.2812500s – ReadConfig: ‘InputProvider’=0x00000000
149236 20:22:36.2812500s – ReadConfig (policy): Found provider ‘NtpClient’:
149236 20:22:36.2812500s – ReadConfig (policy): ‘Enabled’=0x00000000
149236 20:22:36.2812500s – ReadConfig (policy): Found provider ‘NtpServer’:
149236 20:22:36.2812500s – ReadConfig (policy): ‘Enabled’=0x00000000
149236 20:22:36.2812500s – ReadConfig: ‘PhaseCorrectRate’=0x00000007
149236 20:22:36.2812500s – ReadConfig: ‘UpdateInterval’=0x00000064
149236 20:22:36.2812500s – ReadConfig: ‘FrequencyCorrectRate’=0x00000004
149236 20:22:36.2812500s – ReadConfig: ‘PollAdjustFactor’=0x00000005
149236 20:22:36.2812500s – ReadConfig: ‘LargePhaseOffset’=0x02FAF080
149236 20:22:36.2812500s – ReadConfig: ‘SpikeWatchPeriod’=0x00000384
149236 20:22:36.2812500s – ReadConfig: ‘HoldPeriod’=0x00000005
149236 20:22:36.2812500s – ReadConfig: ‘MinPollInterval’=0x00000006
149236 20:22:36.2812500s – ReadConfig: ‘MaxPollInterval’=0x0000000A
149236 20:22:36.2812500s – ReadConfig: ‘AnnounceFlags’=0x00000005
149236 20:22:36.2812500s – ReadConfig: ‘LocalClockDispersion’=0x0000000A
149236 20:22:36.2812500s – ReadConfig: ‘MaxNegPhaseCorrection’=0x00000E10
149236 20:22:36.2812500s – ReadConfig: ‘MaxPosPhaseCorrection’=0x00000E10
149236 20:22:36.2812500s – ReadConfig: ‘EventLogFlags’=0x00000002
149236 20:22:36.2812500s – ReadConfig: ‘MaxAllowedPhaseOffset’=0x0000012C
149236 20:22:36.2812500s – ReadConfig: failed. Use default one ‘TimeJumpAuditOffset’=0x00007080
149236 20:22:36.2812500s – DomainHierarchy: LSA role change notification. Redetecting.
149236 20:22:36.2968750s – DomainHierarchy: we are now the domain root. Should be advertised as reliable
149236 20:22:36.2968750s – ClockDisciplineThread: Starting:149236 20:22:36.2968750s – LI:0 S:1 RDl:0 RDs:100000000 TSF:0x0
149236 20:22:36.2968750s – ClockDispln: we’re a reliable time service with no time source: LS: 0, TN: 864000000000, WAIT: 86400000
149236 20:22:36.2968750s – Starting Providers.
149236 20:22:36.2968750s – Successfully started 0 providers.
149236 20:22:36.2968750s – W32TmServiceMain: waiting i16.000s (64.000s)
149236 20:22:36.2968750s – W32TmServiceMain: waiting i16.000s (64.000s)
149236 20:22:38.3750000s – W32TimeHandler called: SERVICE_CONTROL_INTERROGATE
149236 20:22:52.2968750s – W32TmServiceMain: timeout
149236 20:22:52.2968750s – W32TmServiceMain: waiting 64.000s
149236 20:23:11.3750000s – RPC Caller is NEVISmarkadmin (S-1-5-21-2864016548-2721457727-291041456-1106)
149236 20:23:11.3750000s – RPC Call – HardResync
149236 20:23:11.3750000s – W32TmServiceMain: ********** Time Slip Notification **********
149236 20:23:11.3750000s – ClockDispln:149236 20:23:11.3750000s – ClockDispln TimeSlip:149236 20:23:11.3750000s – LI:0 S:1 RDl:0 RDs:100000000 TSF:0x0
149236 20:23:11.3750000s – ClockDispln: we’re a reliable time service with no time source: LS: 0, TN: 864000000000, WAIT: 86400000
149236 20:23:11.3750000s – W32TmServiceMain: waiting i16.000s (64.000s)
149236 20:23:27.3750000s – W32TmServiceMain: timeout
149236 20:23:27.3750000s – W32TmServiceMain: waiting 64.000s

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