AD user doesn’t appear in Server Management

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    I have a user that I disabled. He came in and plugged in his laptop with my permission. He received an error saying he was disabled.

    So, I went into the Server Management Snapin the reenable. His user isn’t there. When I try to re-add, I get an error saying the user already exists.

    When I go to AD Users and open the domain users, he is a member there.

    This has left him unable to login to his normal user on his laptop.

    Not an IT guy here – but am the one responsible.

    I search for a solution. My search parameters are prob not right as I didn’t find anything. Thus my post here.

    Any help is appreciated. thanks in advance.

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