Account continually locks

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    We have a account named [email protected]. It’s constantly locking even after resetting the password. This account is only used on a Savin scanner and it’s not even authenticating with teh domain, it’s authenticating with Office 365.

    I have no idea where this account is locking. When i look through the security logs, I see Event ID 4740 – User Account Managemnet.

    It shows the security ID and account name, then under the caller computer name, it’s blank… I have no idea where to turn at this point. Nothing is showing up anywhere I’m searching for this problem.

    Any ideas?

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