Enable Remote Assistance in XP/2003
How can I enable Remote Assistance in Windows XP or Windows Server 2003?
Windows XP and Windows Server 2003 install the Remote Assistance feature by default.
To check your configuration:
Read the Best Personal and Business Tech without Ads
Staying updated on what is happening in the technology sector is important to your career and your personal life but ads can make reading news, distracting. With Thurrott Premium, you can enjoy the best coverage in tech without the annoying ads.
- Go to Control Panel > System > Remote. You can also right-click My Computer (if the icon is shown on the desktop).
Note: A faster way for opening up the System applet is to press the Windows Logo key on your keyboard and then press Pause/Break at the same time.
- The Allow Remote Assistance invitations to be sent from this computer box should be checked.
Note: There is a difference between the default settings of Windows XP and Windows Server 2003. Make sure you get yours right.
- Press the Advanced button to Set the maximum amount of time invitations can remain open. The maximum is 30 days.
- If you want the expert user to be able to control your computer, check the Allow this computer to be controlled remotely box.
- Press OK.
- If you made any changes, press the Apply button.
- Press OK.
You can Allow Remote Assistance invitations to be sent from this computer by using the registry:
- Use Regedit to navigate to
- Double-click the fAllowToGetHelp Value Name, a REG_DWORD data type, and set the data value to 1. A data value of 0 will deny connections.
Note: You do NOT have to restart for this change to become effective.