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MC279467 – You are receiving this message because Microsoft’s reporting indicates that one or more users in your organization are using Microsoft Stream (Classic).
Starting September 20, 2021, and on an ongoing basis, your Microsoft Stream (Classic) users may be unable to view, search, or edit automatically generated transcripts for newly uploaded videos OR videos that were not uploaded, edited, or viewed during the prior six (6) months (three (3) months if you are a customer in the eastern United States data center). Transcripts will be automatically regenerated when a video gets a new view or when a user with owner rights to the video updates the video details to automatically regenerate the transcript (the video will need to have at least 1 new view).
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For your reference, this is an update to prior Message center posts:
Note: this does not apply to,
When this will happen:
Beginning September 20, 2021
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How this will affect your organization:
This change affects newly uploaded videos, automatically generated transcripts that are unedited, and videos that were last uploaded, edited, or viewed more than six (6) (or three (3) for eastern United States) months ago, with the six-month (or three-month) period being calculated on a rolling, ongoing basis.
As an example, if a video with auto-generated transcripts goes unwatched in the six (6) months following its upload, the auto-generated transcript will become unavailable. (The video will remain available.) However, a transcript will automatically be regenerated when the video gets a new view, or, when a user with owner rights to the video updates the video details to automatically regenerate the transcript (the video will need to have at least 1 view in this case).
Please note the following points:
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What you need to do to prepare:
Microsoft suggests you notify your users about this change and update your training and documentation as appropriate.
If you have any questions or concerns, please contact us via a support ticket.Help and support
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