John O'Neill Sr.

We’re movin’ on to mobile device management! Read on to learn how to prepare an iPad for deployment using Apple Configurator.

The Microsoft Surface with WIndows RT tablet has finally arrived. Does Microsoft’s entry into the tablet arena have what it takes? Read our review by John O’Neill Sr. to find out.

The advent of iOS 6 brought about tons of new features, but IT admins might find it a challenge to update their company’s devices. John O’Neill, Sr., shows you just how to upgrade single or multiple iOS using Apple Configurator.

John O’Neill, Sr., shows you how to change the product key in Windows 8 using the GUI AND the command line. How’s that for value?

Our own John O’Neill Sr. gives his take on the new iPhone 5. Is Apple’s latest smartphone worth the wait?

Power to the people! John O’Neill, Sr., shows you how to enable users to perform a remote wipe of their own mobile devices through Outlook Web Access (OWA).

You know, File History is not just another name for a backup — it also protects against accidental changes. John O’Neill, Sr., shows you how to enable and restore File History in Windows 8.

That iOS device may not be new, but it’s new to you, right? John O’Neill, Sr., walks you through how to wipe an iPhone or iPad and render it factory-fresh.

Need to keep track of your favorite sites? John O’Neill, Sr., walks you through how to enable and manage Safari’s bookmarks bar.

Got backup? John O’Neill, Sr., shows you how the new File History feature protects Windows 8 users from impending doom.